Move With Confidence
Protection options and safety practices for your move.
Our assurance program combines careful planning, proper materials, and responsive support so you can feel confident about your move. We take responsibility for the care of your belongings from start to finish.
Assurance Highlights
- 1) Regular safety reviews and crew training
- 2) Cargo & liability coverage options
- 3) Prompt incident response process
- 4) Claims reviewed within five business days
Defense-in-depth approach
Pre-Move Condition Reports
We photo-document high-value pieces and building surfaces, then share the report digitally so everyone agrees on starting conditions.
Certified Materials
Professional blankets, padding, and wraps help prevent compression, dust, and vibration damage during transit.
Building Safeguards
We install floor runners, corner guards, and door jamb shields before the first item moves, protecting both origin and destination.
Crew Vetting
All movers pass background checks, equipment training, and quarterly safety audits led by our compliance director.
Coverage options for your move
-
Standard Valuation
Included with every move; provides $0.60 per pound coverage on household goods and $1.50 per pound on commercial freight.
-
Declared Value Protection
Upgrade to cover the appraised value of your inventory based on documentation or purchase receipts. Details and deductibles are outlined in your service agreement.
-
Replacement Cost Plus
Provides current replacement value plus expedited sourcing or temporary rentals while permanent replacements arrive.
-
Downtime Assurance
Commercial clients receive credits if a delay caused by GreenFreight interrupts operations beyond the agreed window.
When something goes wrong, we fix it fast
Immediate Report
Crew foreman logs an incident in our assurance portal, noting photos, condition, and witness statements.
Client Notification
Your move strategist contacts you the same day with options and temporary solutions.
Repair or Replacement
We coordinate certified technicians, artisans, or suppliers to repair or replace the item by the promised deadline.
Compensation Issued
Funds or credits are delivered within five business days of claim approval, alongside a full incident summary.
Trusted by property managers
Property managers appreciate our respectful crews and organized approach. We coordinate certificates of insurance, elevator scheduling, and logistics plans to meet building requirements.
COI Turnaround
Same-day COI delivery with custom language for building requirements, naming all parties as additionally insured.
Security Compliance
Crews arrive uniformed with ID badges, follow sign-in procedures, and maintain access logs.
Noise & Cleanliness
Quiet load-in techniques and daily debris removal keep neighbors satisfied during longer projects.
Let us help manage the risk
Discuss how our protection options apply to your upcoming move. We can coordinate with your insurer, building manager, or legal counsel to help customize coverage.